Terms
Terms of Service
By registering or using VivaSMM, you agree to these Terms of Service. Please read them carefully before placing any order.
1. General
VivaSMM provides social media marketing services through an online panel, with a primary focus on Telegram, and also offers services for other platforms such as TikTok, YouTube, X (Twitter), and Facebook.
By using the website, creating an account, adding funds, or placing an order, you agree to these terms.
We may update these terms at any time. Continued use of the panel means you accept the latest version.
2. Accounts
You must provide accurate account information.
You are responsible for your login credentials and for all activity under your account.
We may suspend or terminate accounts involved in abuse, fraud, or violation of these terms.
3. Services
Our services are designed to help with visibility and growth, such as members, views, reactions, and similar engagement services.
Delivery times are estimates only and may vary by service.
Service quality, speed, and refill conditions are shown in each service description inside the panel.
We do not guarantee that every account, member, or interaction will be active or will engage with your content.
You must only order services for accounts, channels, posts, or pages that you own or are authorized to manage.
4. Orders
Please check every order carefully before submitting it.
Once an order is placed, it generally cannot be canceled.
Private, incorrect, invalid, or restricted links may cause delays or incomplete delivery.
Orders placed for private accounts may not be eligible for compensation.
Do not run the same order on multiple panels at the same time for the same link. This can cause tracking problems.
5. Payments and Refunds
All deposits made to your VivaSMM balance are final and non-reversible to the original payment method.
Funds can be used for orders inside the panel.
If a service is unavailable or an order cannot be delivered, compensation is normally issued as panel credit when applicable.
Chargebacks or payment disputes filed after a completed deposit may result in account suspension and restriction of services.
6. Fair use and prohibited activity
You agree not to use VivaSMM for illegal, harmful, or abusive purposes.
You agree not to upload or promote content that violates the rules of Telegram or other social platforms.
Fraudulent payments, stolen payment methods, or system abuse are strictly prohibited.
7. Platform risks
Social media platforms may change their rules, algorithms, or enforcement at any time.
VivaSMM is not responsible for account suspensions, content removals, reduced reach, or other actions taken by Telegram or any other platform.
8. Liability
VivaSMM is provided on an as-available basis.
We are not liable for indirect losses, lost profits, business interruption, or damages arising from delays, incomplete delivery, or platform-side actions.
9. Support
Support is provided through the ticket system after login.
For general questions, you may also contact:
Telegram: https://t.me/Infoviva
Email: vivasmmcom@gmail.com
10. Agreement
If you do not agree with these terms, please do not use the website or place orders.
